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Dr. Judith Ricken
Building UV 3/375
Phone: +49 (0) 234 / 32-23187



Quality Management

Like any large organisation, the Ruhr-Universität Bochum has set up coordinated methods and tools to guarantee the quality of the range of services their facilities offer, adapting them regularly to changing conditions and developing them in a targeted manner. As far as teaching and studying is concerned, the help is present above all in the form of various evaluation procedures and also far-reaching student surveys, which are in the process of recognising, communicating and (by means of internal objective agreements) determining both successful structures and procedural methods and optimisation potentials. Targeted personnel development also makes a significant contribution to the high quality of teaching and advisory services.